Fish - Minnow - White Cloud Mountain Minnow (Tanichthys albonubes)

Acclimating fish, shrimps and snails to the new aquarium is extremely important. This is because most of the time, the water in the shop has different parameters to the water in our homes. Many species are sensitive to sudden changes in water parameters, therefore, acclimation to aquarium water is essential.

Acclimating method 1

Place the plastic bag of the animal bought in the shop (fish, shrimp, etc.) in the aquarium for 15-20 minutes to equalise the water temperatures. After heat equilibration, carefully pour out the animals into a clean vessel (separate vessels if there are several bags). Then, add 1 dl of aquarium water every 20 minutes. Acclimate your new creatures for at least 2-3 hours. Use a net to transfer the fish/shrimp from the vessel to the aquarium.

tip: The Seachem Stress Guard product can reduce the acclimating time to 30-60 minutes.

Acclimating method 2

Place the plastic bag of the animal bought in the shop (fish, shrimp, etc.) in the aquarium for 15-20 minutes to equalise the water temperature. After heat equilibration, carefully pierce 4-5 small holes in the bag while it is floating on the top of the water in the aquarium. Turn it over to allow the aquarium water to flow through the holes. Allow at least 2-3 hours for the water to mix. Release the fish/shrimp into the aquarium.

What is the ideal time of the day to settle the new residents?

The best time is before the lights are turned on. The fish are not active yet, so this is the best time to let the new residents in. They will find a hiding place sooner and have time to get to know the new aquarium before the active part of the day.
Of course, they can also be let in at other times of the day, but take good care of how the old residents react to the new ones. If you have a CO2 system, it is important to stop the carbon dioxide supply 2-3 hours before acclimation.

When is the earliest time I can feed my fish and shrimps?

Freshly introduced fish and shrimps should be fasted for 24 hours. They might not even accept food, but stress can also cause problems with digestion.

How many fish can I put in the aquarium?

Read our blog post on this.

What should I feed my fish?

Read our blog post on this.

SHIPPING OF EXTRA LARGE, HEAVY PACKAGES
Our main shipping provider - GLS is only delivering our packages up until a certain weight. In some extreme cases - involving shipping of big aquariums, furniture - we will calculate a custom shipping cost, after receiving your order. We will only ship the purchased products after you have confirmed this shipping cost with us.
Please be informed, we charge an extra 10 EUR / aquarium on all aquarium orders for special packaging and care within the shipping fee.

SPECIAL DELIVERY TIMES FOR PLANT ORDERS
Our goal is to deliver the plants as quickly as possible to your address, so we are making regular (two times per week) orders to our manufacturers and will send you the fresh plants with GLS as soon as they arrive to us. We also have a uniquely high stock, with hundreds of plants. Please read our terms and conditions.

SHIPPING OF LIVESTOCK, DANGEROUS GOODS
We would like to inform you that according to the EU regulations we are not allowed to ship live animals or dangerous goods (such as CO2 bottles in example) through our delivery partners. Please note that these can only be picked up at our store. The list of the dangerous goods on sale by Green Aqua can be found here.

ALWAYS INSPECT PACKAGES FOR DAMAGES!
Please protect your purchase by always inspecting the package right after delivery. In case of visible damages on the exterior of the package you will need to sign a written damage form IN THE PRESENCE of the delivery agent! We can only guarantee replacement or resending of any goods if a written damage form or claims form is filled at the time of the delivery! With seamlessly undamaged packages on the exterior, you have 7 days to report any missing or damaged goods from the interior of the package.